RMA to TeamHPC
How to return hardware to TeamHPC
Get an RMA from M&A
After you complete the following you will get an email with the RMA number.
- Go to this webpage
- Choose "Team HPC" for the "Select the city nearest you" field
- Enter your name and contact info
- Look for an M&A Technology sticker with a number in the format of "XXXXX-XX" on the hardware. Enter that number in the "Computer Serial # or Sales #" field
- Write a brief description about the failed node in the "Problem description" field
- Add any notes in the "Remarks" field
- Submit the form
Fill out UPS form
- Get a Form A from the Mail Division or from UCD Buy
- Complete the form (ask the Admin for the account number)
- Mark with insurance and declare a value.
- Label the package with the address:
Jeff Garrett
M&A Technology
2045 Chenault Drive
Carrollton, TX 75006
ATTN: <enter RMA number here> - Take the package to the Mail Division just across California Ave (from MSB)